SECTION 01
Custom Printed Products
Because all print orders are custom manufactured to your specifications, all sales are final. We do not offer returns, refunds, or exchanges for customer-created errors like spelling, size choice, or layout alignment.
SECTION 02
Defects & Transit Damage
If your order has a manufacturing defect or was damaged in transit, file a claim at edh@iwnprinting.local within 6 business days of delivery. Please include your order number and photo evidence of the defect.
SECTION 03
QA Review & Resolution
Our QA team reviews claims within 24 hours. If verified, we will reprint your order on rush production at no cost. Approved refunds are processed back within 10 business days. We may request a return for audit.